Frequently Asked Questions
You’ve Got Questions and We’ve Got Answers in Our Step UP! FAQs
Click a question below to view its answer.
For additional information, please contact us.
How is Step UP! different from other bystander intervention programs?
Here are just a few ways that Step UP! is unique:
- Our research in early 2006 found that most of the bystander programming was focused mainly on sexual assault. Instead of focusing on one problem, we developed Step UP! as a way to address any problematic situation. Step UP! was the first program to address multiple topics in such a comprehensive way.
- The training materials walk facilitators through the program with talking points for every slide. You can do the program yourself!
- Step UP! introduces the S.E.E.K Model (Safe | Early | Effective | Kind) to bystander intervention. It is critical to have the right approach to intervention and know how to intervene. There is much more information in Strategies for Effective Helping.
- The Step UP! website has a Resource Library including worksheets and handouts on bystander intervention as well as specific topic information.
- Step UP! can be used by any group, from universities to businesses and organizations to government entities. There will come a time when we all will need to Step UP!
- Step UP! offers an extensive Facilitator’s Resource Library.
- Step UP! is the proud recipient of the prestigious NASPA Gold Award for Excellence.
Who is the Step UP! target audience?
Step UP! has been adopted by many organizations, from universities to businesses, government agencies to nonprofits, and beyond. The issues may vary, but everyone can make a difference. We try to cast the net as far and wide as we can. Our point is that no matter who you are, everyone can Step UP!
Isn't Step UP! just for athletes?
No. Although Step UP! was originally created with student-athletes in mind, it quickly became clear that the concepts and trainings were applicable across demographics. We have presented to businesses and organizations, government entities, nonprofits, healthcare workers, environmental agencies, and many others.
We all have been or will be faced with a situation in which it would help to have the skills and know strategies to be of assistance. Contact us to find out more about how we can apply it to your group!
How can I get buy-in from organizational leaders to offer Step UP!?
Buy-in usually is not difficult. Who wouldn’t want to avoid problems if possible? Because the approach is so different—interdisciplinary, comprehensive, and focuses on the majority of students or other participants who want to do the right thing and because past participants have responded so positively—decision makers are generally eager to endorse it.
How long is Step UP! foundational training, and is there follow-on training?
Step UP! training duration depends on your time frame. The Step UP! foundational training should be at least 90 minutes to 2 hours, and another 90 minutes for the advanced training (to be done within 6 months of the initial training).
Step UP! can be taught in classes and/or facilitated in day-long retreats, online or in person. Once you have done the initial training, you can then focus on specific topics and circle back to the foundational training for scenarios and implementation strategies taught in that session. For more ideas, contact us.
Should I make training mandatory for my team members?
Some make it mandatory, although most participants attend on their own. It can change the dynamic of the group if people are there reluctantly, but by the end of the training, even those who are there reluctantly most likely will be engaged and participating because the training is interactive and engaging.
Is there an optimal number of training participants?
Larger groups allow for more people to be trained. Smaller groups allow for more participation, reflection, discussion, and sharing. In either case, the Step UP! bystander intervention program training is customized for your particular needs.
How many scenarios should I conduct as a Step UP! facilitator?
It depends on the time but 2 scenarios should be enough to get participants familiar with the principles, and then they can apply to any situation. See where the participants take you with the discussion. For facilitators, we provide guidance before you begin training other participants. You can always do more scenarios in later sessions, which is important regardless to keep the messaging alive.
If I'm a facilitator, should I have a co-facilitator?
Co-facilitating is always more fun. Find others who have been trained in partnering with you—within your organization or on campus, for instance, such as Campus Health, Violence Prevention Centers, Greek Life, Student Affairs, Residence Life, etc. Plus, the more folks on campus or in your organization using the training, the more powerful the message!
What is the #1 tip for Step UP! facilitators?
The number 1 tip is to become familiar with the material. At first you may want or need to reference the notes, but soon you know what the main talking points are! And remember: you are a facilitator not a presenter.
What about an emotionally based response as a barrier to stepping up or intervening in a situation? For instance, fear, anger, anxiety...
Step UP! provides strategies for effective helping that offer many tips and ideas for effective intervention. If direct intervention is not an option or not preferred, indirect intervention can also be very effective. It really depends on the situation. Step UP! teaches the S.E.E.K model (Safe | Early | Effective | Kind). Safety must always come first!
Who on campus or within an organization should have access to the training?
Because it has been adopted on many campuses and organizations and trained facilitators are located within certain departments, they can host their own trainings. We always like it when there is representation across campus or an organization in our Train the Trainer program (on campus, for instance: Athletics, Greek Life, Residence Life, Title IX, Student Affairs), We have also done training with faculty members and Step UP! is now taught in general education classes and business college classes.
What is the biggest challenge in implementing Step UP! training?
The biggest challenge is time. The good news is Step UP! is a very comprehensive program. You can spend a lot of time on any particular component and you never know what kinds of discussion might be generated. As the facilitator, you need to be aware of the time and guide the training accordingly.
Customized Training That Fits Your Community
Take the next step to customize Step UP! training for your audience: